Agreement and Code of Practice

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1. ACCEPTANCE

By agreeing to this Agreement and Code of Practice, I acknowledge and accept the clauses herein. I have also read and understood the Terms and Conditions, Disclaimer, and Privacy Statement, accessible via the link at the bottom of this page, along with the "How it Works" and "Questions and Answers" pages related to website usage.

2. AVAILABILITY

I agree to make my establishment available to bona fide members of the scheme who possess credits.

3. MEMBERSHIP REQUIREMENTS

To become a member, I must:

  • Have an existing website or equivalent for members to view my establishment.
  • Provide a high-quality service to fellow members.
  • Respond to email inquiries within 48 hours, unless there are mitigating circumstances.
  • Understand that Accommodation Swap operates on a cash-free basis except for additional services negotiated between host and guest such as breakfasts, dinners, trips, excursions, etc.
  • Facebook websites dedicated to the establishment (not personal Facebook) are acceptable.
  • Websites that can only be reached via searching within a dedicated server are not acceptable—a direct link is required.

4. BOOKING COMMITMENTS

I agree to honor all confirmed bookings. I will not cancel any agreed swap, even if I receive paid booking requests for the same period prior to the guest's arrival. However, Accommodation Swap does not guarantee acceptance of all booking requests. Members reserve the right to accept or refuse swaps based on their business needs.

5. CANCELLATION POLICY

If I (guest) cancel a booking within 7 days of arrival, I understand that I will lose the credits deducted for the swap. However, the host's normal trading terms may take precedence over this clause. During peak holiday seasons, the host is not obligated to refund credits.

6. LEGALLY BINDING CONTRACTS

Once a swap is accepted and confirmed, it becomes a legally binding agreement between the host and the guest...

7. BOOKING AUTHORITY

Only the registered owner is authorized to make bookings and submit swap forms for friends or family...

8. INITIAL CREDITS

The initial 6 credits awarded on registration are for starting purposes only; additional credits are earned through:

  • Hosting other members.
  • Introducing a new member (5 free credits awarded plus R500 cash).
  • Applying to purchase "top-up" credits (approval required).

9. CREDITS VALUE

Credits have no cash value and are earned through swapping only. If I fail to renew my subscription or resign, I forfeit any owned credits.

10. NON-TRANSFERABILITY

Members are not allowed to sell or transfer credits to other members.

11. CASH-FREE STAYS

Accommodation Swap operates on a cash-free basis except for meals and activities, which can be negotiated between host and guest...

12. CREDITS INSURANCE PACKAGE

Members who maintain up-to-date subscription payments, have been active members for a minimum of two years, and uphold good account standing are eligible.Terms and conditions apply.

13. LOYALTY MEMBERS

To qualify as a Loyalty Member upon the sale or closure of their establishment, members must bring in one new member...

14. SECURITY RESPONSIBILITY

The registered person is solely responsible for the security of their reference number...

15. LIABILITY FOR GUESTS

The registered guest owner is liable for any damages or misconduct caused by sponsored friends or family.

16. MEMBERSHIP CANCELLATION

If I cannot make my establishment available for swapping or if I resign from Accom Swap, my membership will be cancelled, and any accumulated credits will be forfeited.

17. LIMITED PERIOD SWAPS

If I specify a limited period for swaps on my listing, I will not request swaps with other members during the same period.

18. SUBSCRIPTION FEES

Subscription fees are due annually in May with a deadline of June 1st...

19. QUALITY CONTROL

I have read, accept, and understand the attached quality control policy (click here) document, which forms part of this agreement.

20. ADMINISTRATORS' RIGHTS

  • The administrators may add to, alter, or amend any of the above as circumstances avail.
  • They may cancel my membership without compensation or refund for false entries...
  • They may cancel my membership without compensation or refund if three or more complaints are received
  • Membership may be terminated for abuse, swearing at, or insulting staff...

21. INTELLECTUAL PROPERTY

The Accommodation Swap Worldwide site and all original content is the sole property of Accommodation Swap...

22. CONFIDENTIALITY

Client records are confidential and will not be divulged to any third party...

23. INDEMNITY

By registering with and participating in Accommodation Swap Worldwide, I agree to indemnify the company, its employees, agents, and affiliates from any loss or damage, regardless of cause. I understand that participation in the program and any arrangements for swaps are undertaken entirely at my own risk. Furthermore, I release the administrators from any liability related to the success, acceptance, or rejection of swap requests, as well as any disputes that may arise between guests and hosts.

24. CHANGE OF CIRCUMSTANCES

I agree to inform the scheme administrators of any changes to my circumstances...

25. ACKNOWLEDGEMENT

By registering, I acknowledge that I have read and understood all the above clauses and agree to accept and comply with the Terms and Conditions (Agreement and Code of Practice) outlined in this document


CONTACT
Office: Langebaan - Western Cape
Email: Web Master
Tel No: 065 684 0186
Whatsapp: 083 9742474
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